Cookie Policy
for PDF Copilot by PDF Expert
Date: Aug 1, 2025
Intro
Readdle Limited (“Readdle” or “we”) welcomes you. This Cookie Policy (“Cookie Policy”) applies to our web application “PDF Copilot by PDF Expert” (“App” or “PDF Copilot”) and related website services (collectively, the “Service”).
The Cookie Policy describes why and how we use cookies and similar technologies and how long we keep them.
Learn more about who we are, how you can contact us, and how we process personal data when you use the Service in the Privacy Notice for PDF Copilot by PDF Expert.
About Us
We are the controller of your personal data processed in connection with the Service. This means that we determine the purposes and means of personal data processing.
Address
Glandore Business Centres, 26-27 Fitzwilliam Place, Fitzwilliam Hall, Dublin 2, D02T292, Ireland
Data Protection Officer
Privacity GmbH
Neuer Wall 50, 20354 Hamburg, Germany
Our support team is happy to assist you in any matter. We kindly ask you to be polite and calm in your communication with us. Otherwise, we may not respond to offensive emails/messages.
Technologies We Use
We use cookies and other similar technologies, such as local and session storage, to ensure everyone using the Service has the best possible experience of its features. Specifically, we may use these technologies to:
- improve your experience;
- track and analyse usage and other statistical information; and
- measure the effectiveness of our ads.
If you choose not to activate these technologies or disable them later, you may still access our Service, but your ability to use some features or areas of those offerings may be limited.
Cookies and Storage
A cookie is a small text file that is placed on your hard drive by a web page server. Cookies contain information that a web server can later read in the domain that issued the cookie to you.
Additionally, we use local and session storage. It is a technology very similar to cookies. The data is stored in the user’s browser. However, it has a larger size limit. The local storage is stored in the browser until its clearing. Session storage, on the other hand, expires at the end of the session on the website.
Some cookies and local storage will only be in usage if you use certain features or select certain preferences, and some cookies are essential to the Service and will always be used.
We use several types of cookies and local storage:
Necessary
Necessary cookies and local and session storage help make the Service usable by enabling basic functions like page navigation and access to secure areas of the Service. The Service cannot function properly without these cookies and local storage.
| Name | Purpose | Expiry |
| CookieScriptConsent | The cookie is used by Cookie-Script.com service to remember visitor cookie consent preferences and is necessary for the cookie banner to work properly | 1 year |
| _pdfesess | This cookie is used to identify and authenticate a logged-in user during a session. It stores a unique session identifier that links the user's browser to their login state, enabling them to stay authenticated as they navigate across pages. It ensures secure access to user-specific content and features. This cookie is essential for maintaining security and usability in logged-in areas of the site. | Session |
| AWSALB | These cookies enable us to allocate server traffic to make the user experience as smooth as possible. A so-called load balancer is used to determine which server currently has the best availability. The information generated cannot identify you as an individual. | 7 days |
| AWSALBCORS | For continued stickiness support with CORS use cases after the Chromium update, we are creating additional stickiness cookies for each of these duration-based stickiness features named AWSALBCORS (ALB). | 7 days |
| FPGSID | This cookie is used to preserve user session state across page requests. | 30 minutes |
| VISITOR_PRIVACY_METADATA | This cookie is used to store the user's consent and privacy choices for their interaction with the site. It records data on the visitor's consent regarding various privacy policies and settings, ensuring that their preferences are honored in future sessions. | 6 months |
| __cf_bm | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | 30 minutes |
| intercom-session-{appId} | This cookie tracks individual browser sessions, allowing users to access their previous conversations and ensuring consistent identification within the Messenger. It is created upon a successful request to boot or update a user and is essential for maintaining session continuity. | 7 days |
| intercom-device-id-{appId} | This cookie is used to determine the unique devices interacting with the Intercom Messenger to prevent abuse. | 9 months |
Local and Session Storage
| Name | Purpose |
| _uetvid_exp | Contains the expiry-date for the cookie with corresponding name. |
| _uetsid_exp | Contains the expiry-date for the cookie with corresponding name. |
| pdfexpert.web.app | Used to remember your current state and preferences when using our services to provide you with the expected user experience. |
| pdfexpert.web.session | Used to remember your current state and preferences of session when using our services to provide you with the expected user experience. |
Performance
Performance cookies and local storage help us understand how visitors interact with the Service.
| Name | Purpose | Expiry |
| _hssc | This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics. | 30 minutes |
| _ga | This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the site's analytics reports. | 1 year 1 month |
| _ga_26TVGL9DXW | This cookie is used by Google Analytics to persist session state. | 1 year 1 month |
| AMP_{apiKey} | The cookie is used by Amplitude to analyze the user behavior within the Website | 1 year |
| AMP_MKTG_{apiKey} | The cookie is used by Amplitude to analyze the user behavior within the Website | 1 year |
| amplitude_id_{apiKey} | The cookie is used by Amplitude to analyze the user behavior within the Website | Session |
| IR_11051 | This cookie is used to recognize users across sessions, enhancing the user experience by remembering preferences and interactions. | Session |
| __hssrc | This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics. | Session |
| __hstc | This cookie name is associated with websites built on the HubSpot platform. It is reported by them as being used for website analytics. | 6 months |
| pdfexpert_conv_r | The cookie is used to store the analytics information. | 12 months 4 days |
| de_locale_popup | This cookie remembers that the user has closed specific popup informational or promotional popup/banner, preventing its repeated display. | 1 day |
| download_exit_popup | This cookie remembers that the user has closed specific popup informational or promotional popup/banner, preventing its repeated display | 1 day |
| marketing_campaign_popup | This cookie remembers that the user has closed specific popup informational or promotional popup/banner, preventing its repeated display | 1 day |
| pricing_exit_popup | This cookie remembers that the user has closed specific popup informational or promotional popup/banner, preventing its repeated display | 1 day |
| subscr_in_touch | This cookie remembers that the user has closed subscription form, preventing its repeated display | 1 year |
| ab_web | This cookie is used to store information about a/b test variations in which the user takes part. | 11 months 4 weeks |
Local Storage
| Name | Purpose |
| amplitude_unsent_{apiKey} | Used to provide analytics about your usage of our Website |
| amplitude_unsent_identify_{apiKey} | Used to provide analytics about your usage of our Website. |
| taboola global:last-external-referrer | Used for attribution purposes to identify the referring website (i.e. the website that the user visited prior to arriving at the current website). |
Targeting
Targeting cookies and local storage are used to track visitors across the Website. The intention is to display relevant and engaging ads for the individual user.
| Name | Purpose | Expiry |
| test_cookie | This cookie is set by DoubleClick (which is owned by Google) to determine if the website visitor's browser supports cookies. | 15 minutes |
| __Secure-ROLLOUT_TOKEN | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | 6 months |
| _uetvid | This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. | 1 year |
| _gcl_au | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services | 3 months |
| VISITOR_INFO1_LIVE | This cookie is set by Youtube to keep track of user preferences for Youtube videos embedded in sites;it can also determine whether the website visitor is using the new or old version of the Youtube interface. | 6 months |
| MUID | This cookie is widely used by Microsoft as a unique user identifier. It can be set by embedded microsoft scripts. Widely believed to sync across many different Microsoft domains, allowing user tracking. | 1 year |
| _uetsid | This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site. | 1 day |
| IDE | This cookie is set by Doubleclick and carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. | 1 year |
| FPID | This cookie is used to track user behavior and preferences to provide a more personalized experience. | 1 year 1 month |
| _fbp | Used by Meta to deliver a series of advertisement products such as real time bidding from third party advertisers | 2 months 29 days |
| YSC | This cookie is set by YouTube to track views of embedded videos. | Session |
Local Storage
| Name | Purpose |
| _gcl_ls | Used for conversion tracking in Google Ads and Google Tag Manager to measure advertisement performance. |
| _uetvid | Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. |
| lastExternalReferrerTime | Detects how the user reached the website by registering their last URL-address. |
| _uetsid | Used to store and track visits across websites. |
| lastExternalReferrer | Detects how the user reached the website by registering their last URL-address. |
| eng_mt | Tracks the conversion rate between the user and the advertisement banners on the website - This serves to optimise the relevance of the advertisements on the website. |
| topicsLastReferenceTime | Collects data on the user across websites - This data is used to make advertisement more relevant. |
Functionality
Functionality cookies and local storage enhance website performance by remembering user preferences like login details, language, and location. This personalization allows the website to provide requested services and may be necessary for certain features to function correctly.
| Name | Purpose | Expiry |
| FPLC | This cookie is used to store and track the performance and functionality preferences of the website users to enhance their Browse experience. It may also be involved in collecting analytics data to measure how users interact with the site's features. | 20 hours |
| FPAU | This cookie is used to record user-specific information on what pages users access or visit, customize web page content based on visitors' browser type, or other information that the visitor sends. | 3 months |
| IR_gbd | This cookie is likely used to support referral tracking and affiliate program optimizations, helping in identifying and rewarding websites that redirect visitors to appsumo.com. | Session |
| _cfuvid | This cookie is used for purposes of tracking users across sessions to optimize user experience by maintaining session consistency and providing personalized services. | Session |
| MSPTC | This cookie is used to track user engagement and interaction with the website to enhance customer experience and website functionality. It may collect information about how users navigate and use the site, helping to identify preferences and improve service delivery. | 1 year |
| hubspotutk | This cookie name is associated with websites built on the HubSpot platform. HubSpot report that its purpose is user authentication. As a persistent rather than a session cookie it cannot be classified as Strictly Necessary. | 6 months |
Local Storage
| Name | Purpose |
| wistia | Used to store performed actions on the website. |
| wistia-video-progress-* | Used to store if the user has seen embedded content. |
How to Turn Off Cookies and Similar Technologies
According to legislation, we can store cookies and similar technologies on your device if they are strictly necessary for the operation of the Website. For all other types of cookies and similar technologies, we need your permission.
You can generally manage the use of cookies and similar technologies like local storage through a functionality built into your web browser. If you want to disable cookies and similar technologies, you can find instructions for managing your browser settings at these links:
If you want to learn more about cookies or how to control, disable, or delete them, please visit www.allaboutcookies.org for detailed guidance.
In addition, specific third-party advertising networks, including Google, permit users to opt out of or customise preferences associated with their Internet Browse. To learn more about this feature from Google, click here.
Cookie Policy Updates
The Cookie Policy and the relationships falling under its effect are regulated by the General Data Protection Regulation. Please note that laws and requirements for processing personal data can evolve. In the event of changes, we will release an updated version of the Cookie Policy to reflect these modifications.
If we make substantial changes to the Cookie Policy or the Service that affect your data privacy rights, we will notify you by email or display information on the website or in the App and ask you to read it. You will be notified in advance, and if you continue to use the Service after these changes take effect, it will be considered that you have consented to and accepted the revised Cookie Policy.